How to Resolve iMessage Issues on Your iPhone, iPad, or Mac?

If you’ve been trying to send iMessages from your iPhone, but they’ve all started showing up in green bubbles instead, iMessage isn’t functioning properly on your device. What is iMessage? How can I troubleshoot iMessage on my iPhone, iPad, or iPod? I’ll answer these and other questions in this article.

Explaining What iMessage Is and How It Functions?

Apple’s response to Blackberry Messenger, iMessage, differs significantly from SMS and MMS in that it relies on your phone’s data connection rather than your mobile carrier’s texting plan to send and receive messages.

Thanks to iMessage, users of Apple’s iPhone, iPad, iPod touch, and Mac can communicate with one another in ways that aren’t constrained by the standard 160-character restriction of text messages or the data limits of MMS communications. The main limitation of iMessage is that it is only compatible with other Apple products. Those who use Android phones will never receive your iMessages.

The iMessage app is malfunctioning, and Apple doesn’t make it easy to diagnose the issue. On the other hand, you could take our suggestions.

1. Try out iMessage by Texting a Few Friends

  • It’s better to investigate the situation thoroughly before jumping to conclusions. Do you know for sure that iMessage isn’t working with anyone, or is it only malfunctioning with a single contact? Send an iMessage to a few different persons you know use iMessage to see if you get any responses.
  • Having problems sending an iMessage to a single contact is likely due to an issue on their end. However, if you know that your contacts are using iMessage but you still can’t communicate with them, it’s likely an issue with your own device.
  • If most of your pals use Android, you might not have a large pool of people you can contact at once. In this instance, if you own numerous iOS devices that are capable of using iMessage, experiment by sending messages from each. If you discover that iMessage works on your iPad but not your iPhone, you’ll know that the iPhone is where your attention should be placed.
  • You’re on to something else if your iPhone can access iMessage but your messages aren’t being delivered. If you’re getting the “iMessage Not Delivered” error on your iPhone, check out our repair.

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2. Verify That iMessage is Properly Set Up

  • You may have iMessage set up, but it may not be active for all numbers. It’s simple to verify this. Open the iPhone’s or iPad’s Settings app and navigate to the Messages section. Here, you need to make sure the iMessage slider is turned on. Once there, select Send & Receive.
  • You can add contacts to iMessage from your phonebook or email inbox here. Verify that your desired phone numbers and email addresses are active.
  • Launch the Mac OS X Messages application. Navigate to the iMessage preferences by selecting Messages > Preferences from the main menu. Check this box to make sure any phone numbers or email addresses you intend to use with iMessage are activated.
  • If iMessage isn’t working for you on more than one device, follow these instructions for each one.

3. Experiment with Various Transmission and Reception Modes

  • If your iPhone, iPad, or Mac is still having trouble sending or receiving iMessages, try adjusting the Send & Receive settings. To access this feature, navigate to Settings > Messages > Send & Receive on your iPhone or iPad. Launch Messages on your Mac, and then navigate to Messages > Preferences > iMessage.
  • The screen you’re looking at now should display all the contact information associated with your Apple ID. To get iMessage back up and running, experiment with turning on and off various settings.
  • When using an iPhone, it’s recommended that you always select Start New Conversations From your mobile number.

4. Reboot Your Device and Clear the iMessage Cache

  • It’s not uncommon to have to restart your Mac once a week, but the frequency with which you’ll need to do so on an iOS device like an iPhone or iPad is far lower. Even if restarting your device can help, there’s one more thing you need to do to fix iMessage problems. Then reboot your device and turn iMessage back on.
  • Launch Settings on your iPhone or iPad, and then tap Messages. Turning on iMessage requires tapping the toggle button in the upper-right corner. You can turn it off, reboot your device, and then turn it back on in the same way that you turned it on.
  • When using a Mac, open Messages and go to Messages > Preferences. Select the iMessage menu, and then deactivate iCloud Messaging for your Apple ID there. To restore this option after a Mac restart, do the following.
  • On a Mac, you may send and receive iMessages.
    Every iMessage-capable gadget in your possession may benefit from this extra check.

5. Re-Enter Your iMessage Credentials

  • Another option that is so easy to implement that you have nothing to lose by trying it is logging out and back into iMessage.
  • Launch the Settings app on your iPhone or iPad and navigate to the Messages section. Select the Send/Receive button here. Your Apple ID can be accessed from this menu by tapping on the corresponding icon at the bottom of the screen. Once the pop-up window appears, select Sign Out from the menu.
  • Sign out and then select Use your Apple ID for iMessage. The pop-up window will display your Apple ID and ask if you’d like to log in using that. Click the Sign In button to enter that ID and log in.
  • Launch the Mac OS X Messages application. From the menu bar, select Messages > Preferences, and then click the iMessages tab. To log out, go to the menu and select Sign Out. Your Apple ID email address will be pre-populated on the login screen. Just type in your password and hit the Next button.
  • Mac iMessage sign-out procedure

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6. Perform an Internet Speed Test

imessage not working
  • Unlike conventional text messages, iMessages are delivered online. In order to send and receive iMessages, you will need access to either a Wi-Fi network or a mobile network with sufficient reception and sufficient cellular data. To check your internet connection, open your browser and load a new page.
  • It makes sense if iMessage isn’t sending or receiving on your iPhone or Mac if you don’t have internet access. If your data limit is reached, try switching to a different Wi-Fi network.
  • Oddly, there are times when iMessage won’t allow you to turn on the service while connected to Wi-Fi. If you’re having trouble setting up iMessage for the first time on your iPhone, you might want to temporarily disable Wi-Fi and try setting up iMessage over a cellular connection instead.

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