In this troubleshooting article, we’ll provide you with some advice for fixing broken USB 3.0 ports. A malfunctioning USB slot typically has only a few different causes; we hope that these suggestions will help you fix it by attempting to address each of these problems one at a time.
Regardless of your computer proficiency, you can easily try the advice we provide for yourself. Just be sure to carefully read each recommendation and take the actions we advise.
After reading this article, perhaps you will have identified the problem and restore functionality to your USB 3.0 ports.
Verify that The Internal Cables Are Connected.
The internal cables should be connected to your USB 3.0 ports, which should be your first priority. If you have a PC and are attempting to use the front USB ports, this will only be an issue.
You can disregard this recommendation if you have trouble with the USB 3.0 ports on the rear of your computer or laptop. To access the motherboard, you must open your case. First, turn off your computer and unhook it from the outlet.
The picture we’ve got up there, which ASUS shared, shows what a USB cable looks like and where it connects. The word “USB 3” is often located at the motherboard’s base. Check to see if it is linked; if so, you are good to go.
If not, you should be able to attach the slack USB 3.0 cable. If you are unable to locate one that is like the example above, it’s possible that your computer casing lacks front-facing USB 3.0 ports.
Verify the Connections of The Internal Cables.
Once you experience the Windows 10 USB 3.0 ports not working issue, you should verify that your internal connections are properly connected to your USB 3.0 ports. These cords are only relevant to you if you want to use the front USB ports on your PC.
You can disregard this advice if you experience problems with the USB 3.0 ports on the back of your computer or on a laptop, though.
You must shut down your computer and remove the PC case to reach the motherboard in order to see if the internal connections are connected. The “USB 3” text is typically visible at the motherboard’s bottom. You can manually connect the cables if they are not linked properly.
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Setup the Most Recent Drivers
You may want to install the most recent drivers if the 3.0 USB ports stop functioning. You must first be aware of the drivers that your computer requires. By doing the actions listed below, you can access the information in device management.
Step 1: Click the Windows key with the right mouse button, and then select Device Manager from the pop-up menu.
Step 2: To expand Universal Serial Bus controllers, find it and double-click on it.
Step 3: The name of your USB 3.0 or 3.1 driver is now visible.
Step 4: Once you have the driver’s name, you can Google it. It will direct you to an Intel page where you may get the Windows download URL.
If there isn’t a link for your operating system, the manufacturer most likely doesn’t offer driver downloads. If so, you can use device manager to update the driver.
Step 1: To increase the Universal Serial BUS controllers, repeat Steps 1 and 2 from above.
Step 2: Next, select Properties from the context menu by right-clicking the USB 3.0 driver.
Step 3: Click Update Driver after selecting the Driver tab.
Step 4: Select Search automatically for updated driver software in the pop-up box. Then, complete the procedure by following the on-screen instructions.
Setup the Newest BIOS
The motherboard is frequently to blame for software problems involving USB 3.0 ports or any other ports on the device. If so, installing or upgrading to the most recent version of your BIOS can solve the issue.
You must first know the name of your motherboard before proceeding. The most recent BIOS can then be found online. As directed on the screen, download and install it.
You can use this tutorial to receive specific instructions for verifying and updating the BIOS.
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Get Drivers from The Manufacturer
If you have a brand-name computer, you can get the USB drivers from the website of the PC maker. Some manufacturers would publish USB drivers along with chipset drivers.
Download the chipset drivers instead of the USB drivers if you can’t locate them on the website. Please make sure you are familiar with the name of the PC model or the precise operating system that is being used by your PC before you begin.